Privacy Policy – Next Level Mobility

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Next Level Mobility (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including when you interact with us through SMS messaging.

  • Information We Collect
    • Personal Information: Name, email address, phone number, billing/shipping details, and account credentials.
    • Communications Data: SMS opt-ins, message interactions, and preferences.
    • Device & Usage Data: IP address, browser type, operating system, and usage logs.
    • Transactional Data: Payment details, order history, and logistics preferences.
  • How We Use Your Information

    We use the information collected to:

    • Provide and improve logistics and mobility services.
    • Send service notifications, order updates, and promotional offers.
    • Communicate via SMS, email, or other digital channels (with your consent).
    • Comply with applicable legal and regulatory obligations.
  • SMS Messaging Program

    By providing your mobile number and opting in, you consent to receive recurring text messages from Next Level Mobility.

    • Message Frequency: Varies based on activity and promotions.
    • Opt-Out: Text “STOP” to cancel at any time. You will receive a confirmation message.
    • Help: Text “HELP” for assistance.
    • Fees: Standard message and data rates may apply.
    • Carriers: Mobile carriers are not liable for delayed or undelivered messages.
  • Sharing of Information

    We do not sell your information. We may share it with:

    • Service providers (e.g., logistics partners, payment processors).
    • Legal authorities if required by law.
    • Successors in the event of a merger or acquisition.
  • Data Security

    We use technical and organizational safeguards to protect your information. No system is entirely secure, and we cannot guarantee absolute security.

  • Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access or correct your personal information.
    • Request deletion of your data.
    • Opt out of marketing communications.
  • Children’s Privacy

    We do not knowingly collect information from individuals under 13.

  • Changes to This Policy

    We may update this Privacy Policy. Changes will be posted on this page.

  • Contact

    For privacy-related questions, contact us at: info@nextlevelmobility.ai